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FAQ

Payment and Shipping

Once payment is received, your items will be created and shipped within 5-7 business days. You will be sent a tracking number through the USPS, so you can track your order. All products are shipped through Priority Shipping through the United States Postal Service.

Privacy Policy

 

I will only use your shipping and billing address, and contact information:

  • To communicate with you about your order.

  • To fulfill your order.

  • To communicate to you about upcoming specials and information about White Pansy Boutique. Your information will never be passed on to third parties.

Returns & Refunds

 

We gladly accept returns and cancellations within the following framework. Contact us within 7 days of delivery to request a return if the item is received as not as described. We ask that you ship items back with 14 days of contacting us regarding the return. Once items have been received in the condition they were sent, a refund will be issued minus shipping costs. If you need to request a cancellation, we ask that you do so within 24 hours of purchase.

 

Conditions of Return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Secure Ordering & Payment Options

 

Feel confident in your online order as White Pansy Boutique accepts Visa, Mastercard, Discover and American Express securely through Square. Also, secure payments can be made via paypal.

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